SEM Operations Support Suite (OSS)
Big Corporation Features for Your Small to Medium Sized Business
You depend upon your network to serve your customers and company needs. You’ve hired a great IT staff to ensure your network is well managed. Now provide them with the best monitoring and operations management tools they need.
SEM OSS is our premiere network management and operations support suite which provides everything you need to manage your diverse networks and IT operations. SEM OSS supports current W3C and legacy protocols, includes tightly integrated robust ITIL compliant ticketing with scheduler, management quality reports, hierarchal circuit accounting, site information with inventory*, data management, regulatory compliance auditing and much more. Intelligent and automatic E-Mail Event Notification keeps everyone informed on important events.
SEM OSS is a 100% web browser based software suite and is available as pre-installed fully tested on a capable mini-server, all ready to serve you right out of the box or as software only. It offers all of the advanced network and operations management tools your company needs to run a reliable network and stay focused on your business.
SEM OSS is built upon the same software foundation of our very popular fortune 500 and fortune 1000 big business ArTrac G5 product line. Fault tolerant and disaster tolerant hot failover configurations are available.
* SEM OSS provides manual entry of inventory items. If you need to manage a large inventory and need a comprehensive barcode scanning and multi-site inventory management system, take a look at our SEM Barcode Central. It is designed to be an inventory management front end to SEM FMS, OSS, and Front Desk but can also operate as a stand-alone solution.